Aaron Dempsey

Loyalty Member

Frequently purchases Nike shoes

Send "Nike Special Event" email

Matt Tyner

New Visitor

Began Home Mortgage application

Send "Form Abandonment" email

Robyn Tyner

High Value Customer

Repeat Gucci Bag Purchaser

Show "Gucci Promotions" on Website

Michael Osborne

Returning Customer

Purchased Weber Grill In-Store

Send "Weber Registration" email

Kara Holthaus

Loyalty Member

Left online shopping cart

Send "Loyalty Abandonment" email

Katie Mueller

Returning Customer

Browsed Kate Spade totes

Send "Low Inventory" email

Steven Tracy

New Visitor

About to leave the website

Trigger "Email Collection" modal

Marc Hedlund

Returning Customer

In-store Purchase

Send "Post Purchase" email

Barry Clark

Rewards Member

Booked vacation to Naples, FL

Show "Top Naples Destinations" website content

Dean Abbott

Disengaged Customer

Visiting website for first time in 9 months

Show "Welcome Back" website content

Tom Ellis

Returning Customer

Browsed Men's Atheltics

Send "Browse Abandonment" email

Steve Mezzacapo

New Customer

In-store Purchase

Send "Post Purchase Welcome" email

Predictive Marketing Playbook Predict + Cater to Cross-Channel Customer Behavior ›

Power highly personalized, cross-channel customer experiences.

72% of consumers now only engage with personalized marketing messages. It’s not enough to say the same thing to everyone. SmarterHQ makes it easier to cater to each of your customers at scale.

Next-level personalization for top brands.

395% increase in revenue

"Getting started was easy. We didn’t have to spend time getting our data usable for SmarterHQ - they collected it on their own. Within no time, we saw an increase in conversions... They’re the last thing that we’d consider cutting from our bottom line."

Sean Duffy

VP, Contact Strategy, Loyalty & International Marketing, Bloomingdale's

See how Bloomingdale’s increased personalization revenue by 395% →

Personalization without all the headaches.

Automating accurate personalization at scale can be really hard to do across internal teams, data streams, and interaction channels. That’s where we come in.

What high value customers recently browsed running shoes online but purchased in-store?

Anyone in the last 3 days who

And

1,072

Save

Easy setup

Integrations

Identify more customers than ever before.

We capture anonymous site visitors without the need for account sign-in, boosting customer identification and reach by 202% on average for clients.

Unify engagement across devices & channels.

Our platform is built on a CDP infrastructure with customer identity resolution at its core, allowing us to collect and connect key online and offline data into a single unified view of a customer regardless of where they interact.

Segment based on real-time & historical behavior.

Our marketer-friendly interface makes it easy to identify highly targeted audiences by specific product and category interactions, traffic sources, engagement levels, AI/predictive models, and much more.

Power omnichannel personalization.

We integrate with 25+ marketing platforms to send the most relevant retargeting and adaptive content at exactly the right time on your email, web, mobile, and ad channels.

Learn more about our platform capabilities →